Sanggol Product Warranty

Sanggol Product Warranty

Our standard product warranty is 30 days however, customers can claim a 12 month extended warranty by registering their product .

To register your product please email us at within 2 weeks of the purchase stating your order number, date of purchase and name of approved retailer.

Sanggol provides a 30-day return window (see returns policy) and a 30-day standard warranty. This limited warranty extends only to the original purchaser and to specific products.

Your order number serves as your warranty number and must be retained. Sanggol will offer no warranty service without this number.

Sanggol warrants its product against defects in materials or workmanship for 30 days from the original ship date. During this period, Sanggol will repair or replace defective parts with new or repaired parts at Sanggol's option, without charge to you.

Sanggol makes no other warranty, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or conformity to any representation or description, with respect to this product other than as set forth on this page. Sanggol makes no warranty or representation, either express or implied, with respect to any other manufacturer’s product or documentation, its quality, performance, merchantability, fitness for a particular purpose, or conformity to any representation or description.

Except as provided below, Sanggol is not liable for any loss, cost, expense, inconvenience or damage that may result from use or inability to use the product. Under no circumstances shall Sanggol be liable for any loss, cost, expense, inconvenience or damage exceeding the purchase price of the product.

The warranty and remedies set in this document are exclusive and in lieu of all others, oral or written, expressed or implied. No reseller, agent or employee is authorized to make any modification, extension or addition to this warranty.

Warranty Conditions

The above Warranties are subject to the following conditions:

  1. This warranty extends only to products distributed and/or sold by Sanggol. It is effective only if the products are purchased and operated in the USA (Within the USA including US 48 States, Alaska and Hawaii.), UK, GERMANY, SPAIN, ITALY and FRANCE and the NETHERLANDS
  2. This warranty covers only normal use of the Product. Sanggol  shall not be liable under this warranty if any damage or defect results from (i) misuse, abuse, neglect, improper shipping or installation; (ii) disasters such as fire, flood, lightning or improper electric current; or (iii) alteration by anyone other than an authorized Sanggol  representative; (iv) damages incurred through irresponsible use.
  3. You must retain your bill of sale or other proof of purchase to receive warranty service.
  4. No warranty extension will be granted for any replacement part(s) furnished to the purchaser in fulfilment of this warranty.
  5. Thirty-day Return Window and Product Warranty does not include opened or damaged packaging, any destruction of parts for example snipping off of zips, cutting up fabrics and similar damages that may be caused by the customer, special order merchandise and shipping and handling fees.